Your Privacy Matters: Criclay's Commitment to Data Protection

Your consent

By utilizing the Criclay Platform and its Services, you hereby agree and consent to the collection, transfer, utilization, storage, disclosure, and sharing of your information as outlined and gathered by us by this Policy. If you disagree with the Policy, kindly refrain from using or accessing the Criclay Platform.

INFORMATION WE COLLECT FROM YOU

By using the Criclay Platform and its Services, you explicitly consent to the collection and processing of the following information:

Information you give us:

When you create or update your Criclay account, you may provide information such as your name, organization name, phone number, and profile picture.
Submission of content, including tournament details, team details, player information, and other data on the Criclay Platform.
Usage of our Services may result in the collection and storage of information, including your phone number, to process your requests and auto-complete forms for future transactions.

Correspondence:

Communication with Criclay for customer support.
Participation in interactive services, such as discussion boards, competitions, promotions, surveys, or reporting problems for troubleshooting.

USES OF YOUR INFORMATION

We utilize the collected information for the following purposes:

To provide, personalize, maintain, and improve our products and services, create player or organization profiles, maintain statistics, and record the history of matches or tournaments.
Fulfillment of contractual obligations and provision of relevant information and services.
Administration and enhancement of the security of the Criclay Platform, including troubleshooting, data analysis, testing, research, and statistical and survey purposes.
Provision of information about services similar to those you are using or have inquired about, through electronic means (SMS or telephone) for registered users.
Understanding user behavior, improving content and features, providing customer support, and processing/responding to queries.
Generation of reports and data analysis on user base and service usage patterns.
Allowing participation in interactive features of our Services.
Measurement of advertising effectiveness and delivery of relevant advertising.

We may combine information from third parties with the data you provide for the stated purposes. Additionally, aggregated and/or de-identified information may be used and disclosed without limitation.

LOG FILES

Criclay follows the standard practice of utilizing log files. These files record visitor activities on websites or mobile apps. Information collected includes IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and clicks. This data is not linked to personally identifiable information and is used for trend analysis, site administration, user movement tracking, and demographic information gathering.

DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION

We may share your information for the following purposes:

With Service Providers: Sharing information with vendors, consultants, marketing partners, and service providers for business support.
With Other Users: Sharing tournament organizer information with other users for service provision.
For Crime Prevention or Investigation: Sharing information with governmental agencies or assisting companies for legal compliance and preventing illegal acts.
For Internal Use: Sharing information with present or future group members or affiliates for internal business purposes.
With Advertisers and Advertising Networks: Collaborating with third parties for advertising effectiveness and personalized content delivery.
To fulfill the purpose for which you provide it.

Other than as described in this Policy with your consent, we may share your information.

Your Choices:

You have the right to:

Access and correct your personal information.
Delete your personal information.
Withdraw your consent to the processing of your personal information.
Object to the processing of your personal information.
You can exercise these rights by contacting us at ([email protected]) or through the settings within the App.

Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children's Privacy:

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete it immediately.

Policy changes

This Policy may be updated periodically, and any modifications will be published on this page. In the event of substantial changes to this Policy, we will make reasonable efforts to notify you in advance. This notification may occur through prominent announcements on the Criclay Platform or via messages sent to your registered mobile number. Additionally, if required by applicable law, we will seek your consent. To the extent allowed by applicable law, your continued use of our Services after we publish or send a notice about changes to this Policy will signify your consent to the updated Policy.

Privacy Policy